Frequently Asked Questions

The Basics

How much is FOB coffee?

FOB coffee prices range from 329 to 1,299.

How to order?

Select the coffee you want on our website, www.figuresofbeans.com, select the quantity and click add to cart, and select Go to Checkout when you’re ready to pay for your order. 

Can I select the grind size of my coffee?

Yes. You may choose among fine grind, medium grind, coarse grind, and whole beans. These options are available for all coffee variants.

What if the item I want is out of stock?

We ensure that our coffee is fresh, so there may be times that some variants are out of stock. You may message us through email (figuresofbeans@gmail.com) if you want to be notified once stocks are available.

What is the expiry date of your products? 

Our products can last for a year, but we recommend you to brew it within 2-3 months after opening the bag. To keep your coffee fresh, transfer it into an airtight container.

Payment Methods

Do you accept credit card payments?

Yes, we accept Credit / Debit Card payments via PayPal.

Do you accept Bank Deposits or Fund Transfers?

Yes we do. You may select BDO when you check out. 

Shipping

Where do you ship to?

As of the moment, we only accept and ship orders locally.

Can I have my order picked up?

Yes. This option is available to Metro Manila orders. Select "Pick Up" on the shipping options during check out. You may book any delivery service app (Grab, Lalamove, etc.) to pick up your order.

What courier do you use to ship orders?

We ship all orders through LBC.

How long will my order take?

 There may be delays due to the pandemic.

Within Metro Manila: 2-3 working days upon payment

Outside Metro Manila: 4-7 working days upon payment  

Can I track my order?

Yes. Tracking numbers of paid orders are sent through email.

Partners

See the list of our retail partners here.

More questions?

Email us at info@figuresofbeans.com | Message us at +63927 835 0655